Drupal CRM

Unify marketing, sales, and service on a platform your teams can trust.

Building Customer Relationships
That Last

We blend the flexibility of Drupal with leading CRM stacks to create a single view of the customer. Our teams integrate content, forms, portals, and data flows so your organization captures first-party data, respects privacy, and acts on insights in real time.
Fast launch, no heavy rework
Content-to-CRM bridge
One customer profile
Editor-friendly journeys
Privacy by design
Steady performance under load
Building Customer Relationships That Last

Drupal CRM Services

End-to-end support to realize Drupal CRM's full capability.
Strategy & Roadmap

Strategy & Roadmap

Align business goals, user needs, and success metrics with phased plans and clear milestones.
  • Goal alignment
  • User research
  • Risk assessment
  • Phased milestones
  • Budget planning
Platform Fit & Data Model

Platform Fit & Data Model

Confirm CRM fit, design clean data models, and document naming and validation rules.
  • CRM selection
  • Entity mapping
  • Field validation
  • Consent rules
  • Compliance documentation
Connector Build & API Hub

Connector Build & API Hub

Reliable integrations with Salesforce, HubSpot, Dynamics, Zoho using REST or GraphQL.
  • REST/GraphQL APIs
  • Queue handling
  • Rate limiting
  • Webhooks
  • Event logging
Clean Migration

Clean Migration

Inventory sources, profile data quality, merge duplicates, and validate field mappings.
  • Data profiling
  • Duplicate merge
  • Format standardization
  • Trial runs
  • Rollback plans
Journey Design & Automation

Journey Design & Automation

Map lead capture, scoring, and routing with automated welcomes and follow-ups.
  • Lead scoring
  • Auto-routing
  • Welcome sequences
  • Renewal reminders
  • Event triggers
Contextual Personalization

Contextual Personalization

Segments, behavior, and real-time events shape content while respecting consent.
  • Behavior targeting
  • A/B testing
  • Safe fallbacks
  • Consent-aware
  • Preview tools

Search and Analytics
Alignment

Clean URLs, structured data, and GA4 hooks help you see what content drives outcomes. The right Drupal CRM setup turns traffic into qualified conversations and keeps your data clean from day one.
Clean URL structures
Structured data markup
GA4 integration
Campaign tracking
Conversion attribution
Performance monitoring
Search and Analytics Alignment

Drupal CRM Impact

Results from our Drupal CRM implementations.

45%
Faster lead routing
30%
Higher conversion
50%
Less manual entry

Extended Drupal Capabilities

Secure Portals & Self-Service

Secure Portals & Self-Service

Customers view orders, cases, and documents in secure portals with SSO, MFA, and role-based access. Knowledge base reduces tickets.
Reporting & Attribution

Reporting & Attribution

Blend web analytics, CRM activities, and campaign data into clear dashboards. UTMs tie visits to revenue.
Enablement & Training

Enablement & Training

Hands-on sessions with guides and videos for editors, marketers, and admins. Office hours and playbooks after launch.

Why Choose 7 Kings Code for Drupal

Outcome-First Consulting

We start with business outcomes, not features. Every sprint ties to a measurable goal.

Proven Integration Playbooks

We've connected Drupal to major CRMs and data tools. Stable, secure, maintainable patterns.

Personalization with Controls

Tailor content while honoring consent and regional rules. Personal without risking privacy.

Clean, Maintainable Extensions

When defaults aren't enough, we build tested, documented code that upgrades cleanly.

Safe Moves & Upgrades

From legacy CMS and CRM to modern stacks with backups, rehearsals, and clear cutovers.

Co-Delivery & Enablement

Build with your team, share playbooks, and train admins. You stay in control after launch.

Case Studies

Drupal CRM Projects

Health System Referral Hub

Drupal and Microsoft Dynamics integrated to unify provider profiles, referral forms, and patient messages. Lead routing improved and contact center time dropped significantly.

Retail Brand Loyalty Rebuild

Connected Drupal Commerce with Salesforce to align carts, orders, and service. On-site personalization and recovery flows increased repeat purchases and AOV.

B2B Software Demand Engine

Drupal, HubSpot, and customer portal synced for account-based journeys. Gated content and self-service reduced sales cycles and improved demo-to-deal conversion.

Ready to unify your customer experience?

Let's discuss how Drupal CRM can connect your marketing, sales, and service teams.
Talk to a Drupal Expert